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Important Information at a Glance...
Arrival

The Feengrotten – a World of Experience – can be reached by bus, train or by car.

All these travel possibilities can be found here in summary.

We look forward to your visit.

Prices

SUMMER TICKET
Grottoneum - Feengrotten - Feenweltchen

Children 9,90 €
Adults 14,90 €

WINTER TICKET

Grottoneum - Feengrotten

Children 7,90 €
Adults 11,90

Opening Times

May - October
Feengrotten / Grottoneum/ Feenweltchen
Daily 9.30am to 5.00pm

November - April    
Feengrotten / Grottoneum
Daily 10.30am to 3.30pm


Home»Data Protection Policy

Data Protection Policy

Welcome to our website!

 

The protection of your personal data and your privacy is of utmost importance to us. The following text outlines our terms and conditions in relation to the collection, storage and use of personal data.  

Anonymous data collection

You are able to use our website safe in the knowledge that no personal information will be collected or saved to our records. In order to improve our services, anonymous visitor information is collected from our website. This data does not include personal details about our website visitors.

 

Collection and processing of data during use of the Contact Us form

During use of the Contact Us form, individual data (such as personal or general details about individual or general circumstances relating to specific persons or situations) will be saved only in connection with your inquiry. Your email address will be used only to answer your inquiry. Your data will be immediately deleted from our records if you have not agreed to further processing and use of your personal information.

 

Collection, processing and use of personal data

Individual data (such as personal or general details about individual or general circumstances relating to specific persons or situations) will be saved only to the extent to which you have expressed consent.

Your personal data will be processed and used to perform and fulfil the services requested and to satisfy your inquiries. After the completion of these services, your data will be saved in accordance to commercial law storage regulations and deleted once the required storage period is ended, if you have not agreed to further processing and use of your personal information.

 

Transfer of personal data

The transfer of your personal data to third parties without your express permission is prohibited. Exceptions to this are solely made to those service providers who are required for the execution of our contractual relationship. In this case, strict adherence is made to the German Federal Government laws regarding data protection. The transfer of data is restricted to a minimum.

 

Cookies

So-called “Cookies” are used in various places throughout our website. Cookies are small text files, which are stored on your computer and saved to your Internet browser. They enable us to provide a more user-friendly, effective and safer service. Furthermore, Cookies allow our system to recognise your browser and offer you targeted services. Cookies do not contain personal information.

 

Disclosure, correction, blocking and deletion of data
At any time, you have the right to access the details of any personal data saved to our website, as well as the right to correct, delete and block these details. Please contact us with your request. Our contact details are found at the top of this page.

 

Saalfelder Feengrotten und Tourismus GmbH, Feengrottenweg 2, D-07318 Saalfeld | Tel +49 3671 55040 | Fax +49 3671 550440
Contact: kundenservice@feengrotten.de